WEBCAST: How to Lead the Difficult Team Member

Every leader faces it sooner or later: the difficult team member. The high performer with a bad attitude. The resistant veteran. The chronic complainer. The emotionally reactive employee who drains time, energy, and morale. In this practical and eye-opening webcast, Dr. Rick Marks, organizational psychologist and founder of the RelateWell Institute, will break down why difficult behaviors show up at work—and more importantly, what leaders can do about them.

You’ll learn:

• The hidden drivers behind difficult behavior (it’s rarely what you think)
• How to quickly identify which type of difficult team member you’re dealing with 
• Proven communication strategies that de-escalate tension instead of fueling it
• When to coach, when to confront, and when to hold firm boundaries
• How emotionally intelligent leaders turn conflict into growth, accountability, and stronger teams